General issues
You can find the place on our get in touch with page. See you eventually!
Just what time is register and look for?
Regarding visitors, sign in are from 3pm to see is actually before 12pm.
Is it possible to check in before 3pm?
Certainly you can check in early, but we can’t warranty your living space are ready at that time. But you can always keep your baggage at reception and go check out the city!
Do you have a hairdryer?
We’ll usually have a hairdryer ready, in both your living space, or at reception. Only query us on arrival, but definitely carry it 
back when you are accomplished!
Could there be parking?
Parking options are available for all friends, however, personal or community parking varies per place.
Kindly check your favored venue to find out more.
Have you got kid cots?
Kids cots are available free in most areas, as they are susceptible to availabilty. Once you have made a booking, please communications reception to incorporate an infant cot to your space.
Will there be trains and buses close by?
Should it be backlinks to airports, trains, metros or higher, we have ensured we are always closeby typically the most popular public transport, so it is simple for you to definitely explore and get about city (you can shot our fashion designer bikes too!). In lot of places, there’s a bus or tram-line located appropriate outside your own door, very obtaining around can be as simple are. For detail by detail public transit information to and from our very own stores, be sure to call yours immediately.
Is it possible to remain and even though I am not students?
Yes! We desired enthusiastic folks from all areas of life, so our very own resorts tend to be open for everyone and everyone to enjoy. As an exception though, spaces inside our Barcelona areas are merely bookable for everyone coming to Barcelona for academic functions. If you want to stay in our Barcelona places, subsequently proof the enrollment is at check-in, such as for example a university letter or a language course enrollment document etc. For every-where otherwise, you’re all set!
Where could I see more info on a place?
For much more more information on each venue, you should check from the place web page on our very own internet site, or feel free to e mail us to learn more.
Should I pay in money?
No, we are a cash-free lodge (meaning their wallet won’t see considered straight down!).
Exactly what repayment types do you really accept?
We recognize bank cards (charge, MasterCard and American Express), debit notes; perfect (mainly for the session stays) and Sofort (limited to session stays in Vienna). Throughout situation, we really do not accept PayPal.
Can there be somewhere i will put my personal bike?
If you are making use of our cycles, you’ll be able to park it within our on-site cycle garage. Had gotten your personal? There is not enough space for the also, but there will become many bicycle parking spots nearby.
Were dogs allowed?
No, we really do not enable any pet except for assitance pets.
Could I make a reservation inside bistro?
Yes, it is possible to make a booking by going to The Commons web page on all of our web site.
Could I stay if I’m under 18 years of age?
This is dependent upon the situation as well as the form of their stay. Just read a dysfunction below.
Holland: If you’re between 16-18 years old, you can easily stay at any kind of all of our homes in Holland. What you need to manage is submit a note at check-in with a signature from a parent, saying which they accept enable you to stay unsupervised. If you are under 16, you’ll need supervision of a grown-up over 18 many years.
Italy: visitors under 18 commonly permitted to stay with all of us without getting followed by a grown-up. In addition they should push authored consent from both parents if the sex current is certainly not a parent.
Germany: If you’re under 18, you’ll just remain if for example the parents remain too.
The country of spain and France: if you are under 18, your mother and father should submit an authorization form ahead of time, followed by, you can easily stick with all of us without an adult. Kindly contact us for additional information!
Austria: If you?re between 16-18 yrs old, possible remain at all of our belongings in Austria. All you have to carry out try submit a note at check-in with a signature from a parent, expressing that they accept to let you stay unsupervised. If you?re under 16, you will need guidance of a grownup over 18 age.
Is actually morning meal included in the costs?
No, but you can pre-book the break fast before check in (psst – it’s inexpensive in the event that you reserve they ahead!) Only e-mail you on [email protected] together with your name and scheduling verification amounts and we’ll get your breakfast arranged.
For Semester remains, a break fast dinner price are available while in the reservation processes, or after check-in via the TSHlife application. You can find out a little more about meal discounts in the scholar FAQ section.
Can you give washing provider from inside the hotel?
All our locations posses on-site washing rooms with a number of washers, dryers and ironing boards, which can be used at all times. Detergent and material softener are included, however you will find a tiny added charge to be used of washer and dryer. If you have reserved a Semester keep, next free of charge washing is included.