The Financial Ombudsman cannot have a look at something that takes place in a management.

The Financial Ombudsman cannot have a look at something that takes place in a management.

And these delays /errors aren’t being done therefore the administrators have more interest. The sums of money are tiny and any additional interest is small and simply outweighed by the admin hassle of experiencing to sort these problem cases out.

Chantal Smith says

I experienced my Wageday advance re re payment no issue. I will be having issues that are similar Wonga administrators. We contact them, they request a guide quantity and then overlook the http://www.yourinstallmentloans.com/ e-mail. I’d a classic e-mail account with Wonga me they would change but I am not sure they ever did and now I don’t know anything 😥 that they advised

gordon nilsson says

had e-mail from custom services and additionally they nevertheless looking at my repayment. although had e-mail straight back a year ago with a ref quantity and e-mail in dec 19

iain turner says

We Haven’t gotten any re re payments as a result of this

Me neither.

Have experienced the e-mail on 30 to say that payment would be available to my bank account within seven days but nothing so far june.

D Anderson says

Hi can see right now they have been extremely busy so when per the e-mail they suggested re payments will likely to be granted within 2months if sent over modification of bank details etc, but has whoever has emailed them had any reactions recently via e-mail? Sent emails that are numerous perhaps perhaps perhaps not had any reactions getting actually concerned not that my payment which will be simply in short supply of £500 won’t be here any time soon, if at all

Nope And I’ve sent 2 e-mails. I realize they’re busy but an acknowledgement will be good. A good amount of e-mail communication end of final where they confirmed they’d received my claim, confirmed change of bank details / email address / address etc so no idea why I didn’t get the email on the 20th or payment year.

Hi Sara, i would like your suggestions about this please. I made an affordability issue to KMPG July 2019, received an email weeks that are few saying:

”We can confirm that the loan wasn’t contained in the product sales to Shelby or Lantern, so when your loan happens to be repaid in complete, you certainly do not need to help make any further repayments to CTL. We are going to soon be building a report that is final the credit reference agencies that CTL previously contracted with, so that as element of this procedure we report that the loan happens to be paid back.”

We additionally done my claims types and delivered it over, that I needed to deliver over twice and got an acknowledgment it absolutely was gotten.

I’m not too much interested into the redress etc, but Lantern keep giving me letters to seeking re re payment for the cash advance I’d, to which KPMG have verified isn’t within the purchase with no further repayments are needed.

Do We have the ability to deliver a problem to FOS, regarding Lantern and their non end letters bare in your mind We have ahead the e-mail to Lantern with no response, Lantern also states on my credit report and contains this eliminated?

Sara (Financial Obligation Camel) says

Maybe you have delivered Lantern a problem?

No We haven’t just ahead from the e-mail we received from KPMG to date, maybe perhaps maybe not heard right right back from Lantern since 2019 but they are still reporting on my credit file november.

Sara (Financial Obligation Camel) says

then deliver Lantern a problem: [email protected]. Say the debt is wanted by you taken out of your credit score.

Thank you ill do just that, any kind of templates that I am able to make use of?

Sara (Financial Obligation Camel) says

no, it is a really event that is uncommon. Just state exactly exactly exactly what has occurred, you don’t owe this financial obligation and have for that it is deleted. Send it to your Financial Ombudsman when they reject or never reply within 8 days.

gordon nilsson says

Ha Sara you going love this the shoppers solution have stated which they donot have documents of me so just how could it be which they contacted in Aug2019 with consumer number once I made claim plus in Nve 2019 by having a e-mail I will with this anyone to both you and any help i needed best wishes gordon

Sara (Financial Obligation Camel) says