The Limitations of the Modern ‘Meet’ Market

The Limitations of the Modern ‘Meet’ Market

“Sometimes there is nothing that clicks whatsoever,” says Julien Nguyen, a 30-year-old software designer from Austin, Texas, who has used Bumble and Tinder. “Sometimes whatever chemistry we had just fizzles out.”

Perhaps being in the market for a mate can’t be compared with using other services. Michael Norton, Ph.D., a professor at the Harvard Business School who studies consumer behavior, thinks so. Online dating is different from shopping for, say, a sweater, he explains: “Once you decide on the sweater you want, you can get it. But with dating, the sweater has to agree, too.”

But that can happen on any site, says Laurie Davis Edwards, a professional dating coach and founder of eFlirt in Los Angeles, which helps clients navigate the dating world

Another reason for the low satisfaction scores may be that “most dating sites have some misalignment between profit model and user experience because they are financed through subscription fees or advertising,” says Scott Kominers, Ph.D., a junior fellow in economics at Harvard University. In other words, there’s no incentive for them to make the experience speedy. If you find your life partner on your first date, the site doesn’t make much money off you. Our survey found that among respondents who stopped online dating, 20 percent of men and 40 percent of women said they did so because they didn’t like the quality of their matches. Perhaps that’s why, among those who said they had used multiple dating sites, 28 percent had tried four or more. Continue reading “The Limitations of the Modern ‘Meet’ Market”