If you’re unhappy about p r solution
- Ask them to again do it, if it’s possible
- require a price reduction
If you have a nagging problem with another thing
There’s separate guidance if you have a issue with
Have the ongoing service done again, or obtain a part refund
Regulations states you have to first give them the possibility of supplying the service once again if it’s feasible for them to do so. But you’re lawfully eligible to go straight to getting a discount if any of the after apply