Heres how to rating an alternative SIM card nonetheless keep established Vodacom number.
There are many reasons you may want an alternative SIM. You really have missing or broken your existing SIM or you must exchange your SIM getting a smaller sized MicroSIM or NanoSIM cards to fit for the another device.
Fortunately, this doesnt signify you need to get a different matter. You can do an excellent Vodacom SIM exchange whilst still being maintain your old amount, whether or not yourlso are with the Prepaid service otherwise Offer.
Take notice
- When doing a beneficial SIM swap, your entire services are still unchanged because of the properties being connected into cellular phone amount and never the brand new SIM count.
- New PIN and PUK numbers of the new SIM will not be the identical to the outdated SIM cards.
- The RICA guidance can also be relocated to the fresh new SIM when the SIM change works.
Benefits of a good SIM exchange
- You reach maintain your smartphone number for the this new SIM.
- You keep all your valuable existing bundles, functions and you can airtime.
- You retain your own savings and campaigns (in the event that relevant).
Just how to create a prepaid SIM change
- Purchase a unique Prepaid service starter package and you can register it having RICA.
- Control 136 on the fresh new SIM.
- Find the option to make use of old cellphone amount.
- You will be routed so you’re able to a visit middle associate who will perform some SIM change for your requirements.
- Put your the latest SIM in the equipment. It requires between one or two and you can 1 day before the this new SIM credit was activated.
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Just how to create a binding agreement SIM change
If you would like change the SIM to complement a new unit which will take an inferior SIM or you shed the SIM, visit your nearby Vodacom shop and something of the shop assistants will allow you to make change. Please note there tends to be a good SIM-card activation commission.
Always just take all of them with your:
- Your South African ID otherwise passport.
- Your current Vodacom portable amount (for those who have one).
- An excellent replaceable contract SIM (you can buy you to definitely at any Vodacom Store).
- Try to RICA once you purchase a special SIM so have your proof house useful.
The shop assistant will assist you to finish the necessary papers. New SIM exchange might possibly be processed immediately and your the new SIM would-be active within dos-a day.
Have you ever heard about fraudulent SIM exchanges?
And here criminals would a fake SIM swap to get use of your information. Find out more about precisely how it works and you may your skill to guard yourself in our fraudulent SIM exchange element.
In an effort to combat ripoff, Vodacom will be sending your an email just like the a safety measure so you can notify your you to an effective SIM change could have been expected to suit your count.
- For individuals who performed request the fresh SIM change, it would be canned after 2 hours.
- For individuals who did not request the brand new SIM exchange, you could avoid the consult before it is processed by the contacting 135.
To get more help and advice, visit Vodacom Assist me.
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