Passionate from the actual reports, these short films inform you exactly how borrowers was effortlessly paying its college student fund and implementing their stages to follow their hopes and dreams, raise life, and you may help their families.
Krystal’s Facts
Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.
National Relationship
Navient is actually happy to work well with Guys & Oklahoma in loan payday Lady Nightclubs regarding America to create career and you may university thought resources to support equity to possess teens, and men and women away from under-resourced communities.
The environmental surroundings
We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.
Variety & Addition
At Navient, the audience is purchased starting a workplace where employees are invited and you may recognized getting who they really are as the some one. We believe that our team and workplace prosper as soon as we was authentically inclusive.
Panel Assortment
Geneva always knew she wanted to be a professional musician.
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The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.
Those people degree aided this lady feel a successful movie director at the an ambulatory care and attention cardio when you look at the Kansas, establishing this lady with the frontlines of your COVID-19 response.
Valerie D.
To own Valerie, each label was individual so you’re able to their center and really works. The sound and you may facts on the other prevent of the range are what drives Valerie accomplish much more getting people during the this time around. We are honored to own their included in Cluster Navient. Valerie has been moved of the customers’ time and energy and you will confident mind-set.
Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.
Patti C.
Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.
My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.